Feedback

The collegial and trusting cooperation with our senders, as well as their satisfaction with the quality and scope of our services is very important to us. Accordingly, we are pleased if you send us praise, criticism and suggestions via the following feedback form or via our contact form.

By filling out the feedback form, you help us to continuously optimize the quality of our services and the cooperation with you as senders.

You are welcome to enter your feedback directly here or to return the completed form to us (by email, by mail or by fax).

Evaluation key:
1 = very good; 2 =good; 3 = satisfactory; 4 = unsatisfactory

    Reports

    Comprehensibility/clarity of reports

    Reporting time


    Staff

    Availability of the scientific staff

    Competence of contact person

    Answers relevant to individual cases

    Support in finding clinical solutions


    Service

    Range of tests

    Clear, practical request form

    Friendliness of contact person / Cooperation with the client